NewMediaCanada.com Terms of Service

Last updated: April 08, 2025. 16:34:53 pm

Account Setup / Your Email on File

We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose. It is your responsibility to ensure the email address on file is current or up to date at all times. If you have a domain name registered with NewMediaCanada.com, it is your responsibility to ensure that the contact information for your domain account and your actual domain name(s) is correct and up-to-date. NewMediaCanada.com is not responsible for a lapsed registration due to outdated contact information being associated with the domain. If you need to verify or change this information, you should contact our sales team via email. Providing false contact information of any kind may result in the termination of your account.

Space and Bandwidth

Storage space is available for your website files only and not for data archiving including email, computer files, backup, etc.

Bandwidth: Like all hosting companies, we monitor our shared servers for excessive use and abuse to ensure optimal performance for everyone.

Content

All services provided by NewMediaCanada.com may only be used for lawful purposes.

The customer agrees to indemnify and hold harmless NewMediaCanada.com from any claims resulting from the use of our services.

Using a shared account as a backup/storage device is not permitted, with the exception of one cPanel backup of the same account.

NewMediaCanada.com services, including all related equipment, networks and network devices are provided only for authorized customer use. NewMediaCanada.com systems may be monitored for all lawful purposes, including to ensure that use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security procedures, survivability, and operational security. During monitoring, information may be examined, recorded, copied and used for authorized purposes. Use of NewMediaCanada.com system(s) constitutes consent to monitoring for these purposes.

Any account found connecting to a third party network or system without authorization from the third party is subject to suspension. Access to networks or systems outside of your direct control must be with expressed written consent from the third party. NewMediaCanada.com may, at its discretion, request and require documentation to prove access to a third party network or system is authorized.

We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any manner may be removed from our servers (or otherwise disabled), with or without notice.

Failure to respond to email from our abuse department within 48 hours may result in the suspension or termination of your services. All abuse issues must be dealt with via troubleticket/email and will have a response within 48 hours.

If in doubt regarding the acceptability of your site or service, please contact us at info@NewMediaCanada.com and we will be happy to assist you.

Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography (Lolita):

Any site found to host child pornography or linking to child pornography will be suspended immediately without notice.

Violations will be reported to the appropriate law enforcement agency.

NewMediaCanada.com reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with its established policies, or to make any such modifications in an emergency at its sole discretion.

Payment Information
You agree to supply appropriate payment for the services received from NewMediaCanada.com, in advance of the time period during which such services are provided. You agree that until and unless you notify NewMediaCanada.com of your desire to cancel any or all services received, those services will be billed on a recurring basis.

Cancellations must be done in writing via email. Please provide your cPanel user name and password.

Domain renewal notices and invoices are provided as a courtesy reminder and NewMediaCanada.com cannot be held responsible for failure to renew a domain or failure to notify a customer about a domain's renewal.

NewMediaCanada.com reserves the right to change the monthly payment amount and any other charges at anytime.

Backups and Data Loss
Your use of this service is at your sole risk. Our backup service is provided to you as a courtesy. NewMediaCanada.com is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on NewMediaCanada.com servers. Backups will not be provided for accounts that have been suspended or terminated for any reason unless otherwise agreed to in writing by NewMediaCanada.com.

Backup Files
Storage of backup archives on our hosting servers is not permitted. Any tar.gz or .zip files which are deemed to be backup copies of hosting accounts may be deleted without notice.

Cancellations and Refunds
NewMediaCanada.com reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice.

Bandwidth Usage
You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.

Up-time Guarantee
There is no specific uptime guarantee, but if you feel there has been significant downtime one month will be refunded.

Price Change
We reserve the right to change prices listed on NewMediaCanada.com, and the right to increase the amount of resources given to plans at any time.

Indemnification
Customer agrees that it shall defend, indemnify, save and hold NewMediaCanada.com harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against NewMediaCanada, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless NewMediaCanada.com against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with NewMediaCanada.com; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from NewMediaCanada.com servers.

Arbitration By using any NewMediaCanada.com services, you agree to submit to binding arbitration. If any disputes or claims arise against NewMediaCanada.com or its subsidiaries, such disputes will be handled by an arbitrator of NewMediaCanada.com's choice. Arbitrators shall be attorneys or retired judges and shall be selected pursuant to the applicable rules. All decisions rendered by the arbitrator will be binding and final. The arbitrator's award is final and binding on all parties. You are also responsible for any and all costs related to such arbitration.

Disclaimer
NewMediaCanada.com shall not be responsible for any damages your business may suffer. NewMediaCanada.com makes no warranties of any kind, expressed or implied for services we provide. NewMediaCanada.com disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by NewMediaCanada.com and its employees.

Disclosure to law enforcement
NewMediaCanada.com may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.

Changes to the TOS
NewMediaCanada.com reserves the right to revise its policies at any time without notice.

Privacy Policy

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1. Introduction

NewMediaCanada.com ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal data when you use our web hosting services (the "Services") and your rights concerning your data.

We comply with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), the UK Data Protection Act, the California Consumer Privacy Act (CCPA), and other relevant laws.

2. Information We Collect

a. Personal Data You Provide:

b. Automatically Collected Data:

c. Third-Party Data:

3. How We Use Your Information

4. Legal Bases for Processing (GDPR Compliance)

5. Data Sharing & Disclosure

We do not sell personal data. However, we may share data with:

International transfers of data comply with GDPR mechanisms, such as Standard Contractual Clauses (SCCs).

6. Data Retention

We retain personal data only as long as necessary for legitimate business purposes or legal requirements. After that, data is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the following rights:

To exercise these rights, contact us at info@newmediacanada.com.

8. Cookies & Tracking Technologies

We use cookies and similar tracking technologies. You can manage preferences through your browser settings or opt-out via our Cookie Policy.

9. Security Measures

We implement industry-standard security measures to protect personal data from unauthorized access, alteration, or loss.

10. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be notified via email or our website.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

NewMediaCanada.com
info@newmediacanada.com
1032 Brand Rd, Port Hope, ON, Canada L1A 3V7