Contact Email (Important)

Please do not use a contact email address that is hosted with us because if there is a technical issue we may not be able to contact you to notify of product expiry, etc.

It is best to use an email address not associated with any domains registered or hosted with us.

A Google GMail account is a popular free third party email service that many of our customers use for their contact email address.

  • email
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How do I cancel my account?

If you wish to cancel your account please login to the Support / Billing system at:...

I need my welcome email again. How can I get it?

Please email support (at) newmediacanada.com to have your account information sent again.

How do I upgrade or downgrade my hosting account?

To upgrade or downgrade your account please email support (at) newmediacanada.com and provide the...

What control panel do you use?

The control panel we use is called cPanel. More information about cPanel can be found here....

How much is extra bandwidth and space?

If you need more bandwidth or disk space e-mail us to upgrade to a higher plan. If you need more...